Privacy Policy

Last updated as of: July 26, 2021

This privacy policy (the “Privacy Policy”) informs you of Novita and its affiliates’ policy with respect to the online collection, use, and disclosure of personal information on the websites owned or managed by Novita, Inc. or its Affiliates (“Novita”) and that link to or reference the Privacy Policy, including (each individually a “Website” and collectively the “Websites”). As used in the Privacy Policy, the term “Affiliates” means, any other Person that directly or indirectly controls, is controlled by, or is under common control with Novita. The term “control” (including, with correlative meanings, the terms “controlled by” and “under common control with”) as applied to any Person means the possession, direct or indirect, of the power to direct or cause the direction of the management and policies of such Person, whether through the ownership of voting securities or other ownership interest. The term “Person” means any individual, partnership, corporation, limited liability company, unincorporated organization or association, any trust, or any other business entity. This Privacy Policy applies to information that Novita collects: (i) on the Website, (ii) in e-mail, text and other electronic messages between you and the Website, (iii) through mobile and desktop applications you download from the Website, and (iv) when you interact with Novita’s advertising and applications on third-party websites and services, if those applications or advertising include links to this Privacy Policy. The Privacy Policy does not apply to information collected by Novita offline or through any other means, including on any other website operated by Novita or any third party (including Novita’s Affiliates and subsidiaries) or any third party, including Novita’s Affiliates and subsidiaries, including through any application or content, including advertising, that may link to or be accessible from or on the Website. Please read the Privacy Policy carefully to understand Novita’s policies and practices regarding your information. If you do not agree with Novita’s policies and practices, your choice is not to use the Website. By accessing or using the Website, you agree to the Privacy Policy.


California Civil Code Section § 1798.83 permits users of the Website that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. Novita does not disclose personal information to third parties for their direct marketing purposes.


Novita may amend, change, modify, add, or remove provisions of this Privacy Policy. Any changes to the Privacy Policy will be posted on this site. You are encouraged to check this site from time to time. By continuing to access or use of the Website following the posting of any amended, changed, or otherwise modified provisions to the Privacy Policy, you acknowledge that you agree with the changes, modification, and amendments.


If you do nothing during your visit but browse/search through the website, read pages, or download information, Novita will gather and store certain information about your visit automatically. This information does not identify you personally. Novita automatically collects and stores only the following information about your visit:

  • The Internet domain and IP address from which you access the Website;
  • The type of browser and operating system used to access the Website;
  • The date and time you access the Website;
  • The length of time you spent on the Website;
  • The pages you visit;
  • The search term(s) used in our search engine;
  • If you linked to the Website from another website, the address of that website;
  • Documents you download or upload; and
  • Forms you complete.

The above is collectively referred to as “Usage Information.” The Usage Information is used to make the Website more useful to visitors, to learn about the number of visitors to the Website and the types of technology that visitors use. However, if you log in to the Website, such Usage Information may be associated with you personally.


The Website has certain areas where you may submit information. “Personal Information,” as used in this Privacy Policy, means any information that may be used to identify an individual, including, but not limited to, your name, company name, address, telephone number, email address, and other information that personally identifies you or would permit Novita to contact you. Personal information does not include cookies or Usage Information. The Websites do not target and are not intended for persons under the age of 18. Novita does not knowingly solicit personal information from individuals under the age of 18 or send them requests for personal information. No information should be submitted to Novita by an individual under the age of 18.


Novita may use your IP address and Usage Information to administer the Websites, to help diagnose problems with servers, to analyze trends, to track users’ webpage movements, to help identify you, and to gather broad demographic information for aggregate use.


The Website may use technology called a “cookie” to collect information about how you use the Website. Cookies reside on your computer and help the Website to recognize your computer’s browser as a previous visitor. In addition, on occasion, the Website may also set a “session cookie” which helps Novita administer the Website. The session cookie expires when you close your browser and does not retain any information about you after it expires.


If you choose to provide Novita with Personal Information by sending an e-mail to Novita or by filling out a form with your Personal Information and submitting it through the Website, Novita will use that information to respond to your message, to fulfill your request, and to assist Novita in providing you with information. You may also provide information to be published or displayed (hereinafter, “posted”) on public areas of the Website, or transmitted to other users of the Website or third parties (collectively, “User Contributions”). Your User Contributions are posted on and transmitted to others at your own risk. Please be aware that no security measures are perfect or impenetrable. Additionally, Novita cannot control the actions of other users of the Website with whom you may choose to share your User Contributions. Therefore, Novita cannot and does not guarantee that your User Contributions will not be viewed by unauthorized persons. Novita does not disclose, share, release, publish, disseminate, rent, or sell any Personal Information to any third parties.


The Websites may offer applications, products and/or services, which may be offered by Novita. You may you use a customer order form on the Website to request information, products, and services. The customer order form and the user registration form may ask you to give Novita contact information, financial information, such as a credit card number, and demographic information, such as your age or zip code. Novita will use the financial information provided on the customer order form or the user registration form to bill you for the applications, products and/or services that you purchase. By providing your financial information and related Personal Information, you are authorizing Novita to give that information to the financial institution in order to confirm and fulfill your order. Novita may use a third party to process online payments and therefore you authorize Novita to transfer your financial information and related Personal Information to such third party to process your order. Novita will use the Personal Information from the customer order form and the user registration form to fulfill your purchase. Novita may use the Personal Information to contact you when necessary.


While the Website may provide links to external sites as a matter of convenience, Novita is not responsible for any third-party website, the privacy policy of any third-party website, or how the third-party treats information about their users. Novita strongly advises that you review the privacy policy of any third-party websites to find out how they are using your information.


Novita may disclose aggregate information about users, and information that does not identify any individual, without restriction. Novita may disclose personal information that Novita collects or you provide as described in this privacy policy:

  • To Novita’s subsidiaries and affiliates.
  • To contractors, service providers and other third parties Novita uses to support its business.
  • To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution or the sale or transfer of some or all of Novita’s assets, whether as a going concern or as part of bankruptcy, liquidation or similar proceeding, in which personal information held by Novita about its Website users is among the assets transferred.
  • To fulfill the purpose for which you provided it, such as when you invite other companies or individuals to use the Website or any of its content or features.
  • For any other purpose disclosed by Novita when you provide the information.
  • With your consent.


Novita may disclose Personal Information if required to do so by law or in the good faith belief that such preservations or disclosure is reasonably necessary to: (a) comply with legal process or other governmental inquiry; (b) enforce any agreements, such as the website terms of use agreement; (c) take action regarding suspected illegal activities; (d) protect the rights, reputation, property, or safety of Novita or that of Novita’s affiliates, other users, or the public. This includes exchanging information with other companies and organizations for the purpose of fraud protection. Courts of equity, such as U.S. Bankruptcy Courts, may have authority, in certain circumstances, to permit your Personal Information to be shared or transferred to third parties without your permission.


By providing Personal Information, you fully understand and unambiguously agree to the transfer of such Personal Information to, and the collection and processing of such Personal Information in, the United States. Your Personal Information will be stored and processed on Novita’s computers in the United States. The laws on holding Personal Information in the United States may vary and be less stringent than laws of your state or country. Novita will use commercially reasonable efforts to hold and transmit your Personal Information in a safe, confidential and secure environment. If you do not agree to your Personal Information being transferred or used in this manner, please do not submit Personal Information to Novita or use the Website. In addition to the foregoing, Novita uses Amazon Web Services (“AWS”) as an integral part of providing the Novita SaaS Platforms hereunder (and may, in the future, utilize AWS and/or any other independent service for the functionality or similar functionality provided by AWS). Accordingly, by using the Novita SaaS Platforms, you consent to the terms of use and privacy policy from time to time in effect for the use of AWS and/or such other service or services for the collection and processing of Personal Information (to the extent such other service or services shall be named in this Privacy Policy from time to time). Reference is made to the terms of use and privacy policy for the AWS site, currently available at and, respectively, for the purposes of your consent.


You can review and change your personal information by logging into the Website and visiting your account profile page. If you delete your User Contributions from the Website or if you delete your account, copies of your User Contributions may remain viewable. Proper access and use of information provided on the Website, including User Contributions, is governed by the website terms of use.


Novita has implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration and disclosure. However, the safety and security of your information also depends on you. Where we have given you, or where you have chosen, a password for access to certain parts of the Website, you are responsible for keeping this password confidential. You must not share your password with anyone. Unfortunately, the transmission of information via the internet is not completely secure. Although Novita attempts to protect your personal information, Novita cannot guarantee the security of your personal information transmitted to the Website. Any transmission of personal information is at your own risk. Novita is not responsible for the circumvention of any privacy setting or security measures contained on the Website.